Shipping Policy

Shipping Policy:

Please allow 3-5 days for processing on all orders. Processing time is in addition to your selected shipping speed.

Free US Shipping on orders over $140.00.

Thank you for shopping at FiberGnome. All orders from FiberGnome are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at hello@fibergnome.com.

   Where We Ship

  FiberGnome is pleased to provide domestic and international shipping options. Please [click here] for more information about international shipping.

  FiberGnome offers shipping to all USA states, territories, and even APO/FPO addresses.

   Processing

  We process orders during our normal business hours.

  Unless otherwise stated, please allow 2 to 3 business days for us to process your order. Orders received before 11AM EST are usually shipped on the same day.

  We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.

   Shipping Rates & Timing

   FiberGnome has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.

   Tracking Your Order

  When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. If you don’t receive this email in a timely fashion, please reach out to us at hello@fibergnome.com.

    How to Contact Us

  If you have any questions or concerns regarding your order or the shipping options available, please contact us at hello@fibergnome.com.